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Legal Document

Refund Policy

Effective Date: July 2026 · Last Updated: July 19, 2026


1. Eligibility for Refund

A 100% full refund is applicable if your print job could not be completed due to a hardware machine printer jam, mechanical failure, or any equipment malfunction on our end. If the printing hardware fails to produce your order, you are entitled to a complete money reversal — no deductions, no restocking fees.

2. Refund Method & Timeline

All refunds are processed exclusively back to the original UPI handle used during the transaction. Upon confirmation of the hardware failure by our operations team, the refund is initiated within 24 hours and credited to your UPI account within 2–3 banking days. You will receive an email confirmation at your registered address once the refund is processed.

3. How to Request a Refund

Report the printer jam or failure immediately at the Campus Central Library Floor 1 hub or email printifyquick@gmail.com with your order ID. Our team will verify the hardware issue and process the refund to your original UPI handle.

4. Non-Refundable Cases

Refunds are not applicable for successfully completed and picked-up print orders, user-uploaded files with incorrect formatting or content, or orders cancelled after printing has commenced without a hardware failure.